Our engineering team has found a technical error relating to accessing BITSTOA at 1:36 am (UTC) on 24th February 2023.
The technical error was caused by a failure of the external DNS service provider’s management. BITSTOA immediately requested the external DNS service provider to settle the error (DNS_PROBE_FINISHED_NXDOMAIN) once we found the error.
The error was already settled and there is currently no other technical issue to access BITSTOA.
We are very sorry for any interruptions caused by this technical error.
We will always make our effort to prevent this issue.